In the AI era, CIOs must simultaneously run and transform their businesses by partnering closely with HR and enterprise architects to address changing work roles, evolving systems, and essential skills for relevance. They need to identify which tasks can be automated or augmented by AI, redesign jobs and processes accordingly, and foster 12 key skills, including AI fluency, ethical responsibility, adaptability, and business acumen, among workers to succeed in this rapidly evolving landscape.
