AI adoption in the public sector is rising, nearing private sector levels. As of Q4 2025, 43% of public-sector employees use AI, up from 17% in Q2 2023. Private-sector usage is 41%. Frequent AI use is higher in the private sector (25% vs. 21%), while occasional use is more common in the public sector (22% vs. 16%). Managerial support impacts AI usage, with 65% of employees in high-support environments using AI frequently, compared to 37% in low-support settings. While public sector adoption remains lower than in private industries, recent trends show increasing integration of AI tools in daily operations. Challenges include data privacy concerns and the need for clearer AI strategies from management.
https://www.gallup.com/workplace/702983/adoption-rapidly-growing-public-sector.aspx