In “EnshittifAIcation,” Stefano Marinelli describes his frustration with AI-driven customer support and automated systems that fail to understand or properly address technical issues, leading to wasted time and confusion. He highlights increasing botnet attacks on e-commerce servers, challenges with geo-blocking, and the misplaced confidence in AI recommendations that disregard expert human judgment, warning of the risks in over-relying on AI without human oversight.
EnshittifAIcation
