America’s HR Leaders Say We’re Thinking About AI Agents All Wrong

Human resources leaders at major U.S. companies, including IBM and Microsoft, argue that AI agents should not be treated like human employees with names, job titles, or individual performance metrics, as this mindset undermines the technology’s full potential. They emphasize focusing on integrating AI into enterprise workflows for large-scale process improvement rather than managing AI as standalone “digital workers,” highlighting that accountability for AI-driven decisions must remain with humans.

https://www.wsj.com/cio-journal/americas-hr-leaders-say-were-thinking-about-ai-agents-all-wrong-7d8f1439