To realize value from AI investments, organizations should focus on developing six core workforce skills in two areas: work orchestration and oversight/governance. Work-orchestration skills—problem formulation, systems thinking, and strategic foresight—enable employees to effectively collaborate with AI and anticipate transformative changes. Oversight and governance skills—AI judgment and risk mitigation, human-AI mediation, and ethical leadership—equip employees to ensure AI outputs are reliable, ethically sound, and aligned with organizational values, fostering workforce readiness that evolves alongside AI technology.
https://hbr.org/2026/10/the-6-essential-skills-your-workforce-needs-to-keep-pace-with-ai