CIOs are evolving IT operating models and talent due to legacy systems and cultural resistance. Key initiatives include: adopting platform operating models with joint business-tech accountability, strengthening architecture for informed decision-making, and rebalancing technology talent for AI integration. These moves are crucial for translating strategy into measurable business outcomes and demonstrate how operational and skill changes drive impact. Future insights will connect changes to board-level discussions on security and costs.
https://www.forrester.com/blogs/what-cios-are-doing-to-evolve-operating-models-and-talent/