Block CEO Jack Dorsey laid off 4,000 employees, claiming AI productivity justified the cuts. Workers argue AI can’t replace critical aspects of their roles, expressing skepticism about AI’s capabilities and frustrations over being required to develop tools that could replace them. There’s a growing sentiment of job insecurity and dissatisfaction among remaining employees, fearing increased workloads and customer dissatisfaction with AI-driven support. Overall, many believe current AI tools can’t fully substitute human expertise in the company’s operations.
https://www.theguardian.com/technology/2026/mar/08/block-ai-layoffs-jack-dorsey