AI communication tools help reduce interpersonal friction by smoothing difficult interactions, but experts warn they may also erode empathy and human intuition, especially among younger users still developing social skills. Increased reliance on AI for social exchanges can create a culture of avoidance, diminishing people’s ability to practice real-world empathy and weakening trust and mutual connection. Researchers emphasize the importance of using AI to augment rather than replace human relationships to preserve essential social and cognitive skills.
https://cacm.acm.org/news/is-ai-creating-a-culture-of-avoidance/