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AI Agents Could Easily Send College Grad Unemployment Over 30%, ServiceNow CEO Says

ServiceNow CEO Bill McDermott warned that the rapid adoption of AI tools could drive unemployment for recent college graduates into the mid-30% range within the next few years, as AI increasingly automates tasks previously done by humans. Companies are already cutting jobs and slowing hiring to boost productivity with AI, with tech leaders like Amazon’s Andy Jassy planning workforce reductions aided by these technologies.

https://www.cnbc.com/2026/03/13/software-ai-agents-college-graduate-unemployment.html

Why ATMs Didn’t Kill Bank Teller Jobs, but the iPhone Did

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The article explains that automation does not automatically eliminate jobs, illustrated by the example of bank tellers after the introduction of ATMs. ATMs reduced the cost of operating branches, allowing banks to open more locations. As a result, the number of teller jobs initially remained stable, while their duties shifted toward customer service and sales. Job losses occurred later, with the rise of online and mobile banking, which changed how banking itself worked. The conclusion is that employment declines primarily when technology replaces an entire system, rather than when it merely automates individual tasks.

https://davidoks.blog/p/why-the-atm-didnt-kill-bank-teller

How AI Could Drive a Renaissance for Blue-collar Workers

While AI is expected to automate many white-collar jobs, there will be a growing need for blue-collar workers to build, service, and supervise robotic fleets. This will require reskilling and upskilling workers to understand sensors and remotely monitor autonomous systems. Although AI has the potential to automate work, it can also serve as a collaborator, extending human capabilities and generating demand for novel expertise.

https://www.marketwatch.com/story/how-ai-could-drive-a-renaissance-for-blue-collar-workers-142f0904

HR Should Lead — Not Follow — Work’s Massive AI Transition

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HR professionals must lead the charge in preparing their workforces for the AI transition. This involves identifying the underlying constraints that jobs are designed to solve and preparing for new constraints that emerge from AI integration. HR should prioritize training employees to work effectively alongside AI, focusing on skills such as emotional intelligence, decision-making, and managing AI tools.

https://www.shrm.org/topics-tools/news/hr-should-lead-not-follow-works-massive-ai-transition

Research on AI and the Labor Market Is Still in the First Inning

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PIIE is a nonprofit research organization focused on global economic welfare through analysis and policy solutions. It covers diverse economic topics like globalization, finance, trade, and regional challenges. Recent studies on AI’s labor market impact reveal inconclusive findings, indicating a need for more comprehensive research into productivity, labor supply, and transition dynamics. Early research focuses heavily on labor demand, with significant variations in occupational exposure and usage of AI. Future research must consider these complexities and provide clear data for policymakers and stakeholders to understand AI’s effects on labor markets.

https://www.piie.com/blogs/realtime-economics/2026/research-ai-and-labor-market-still-first-inning

I’m a 78-year-old Retiree Who’s Vibe Coding. Being Out of the Workforce Doesn’t Mean We Can’t Use AI Like Tech Pros.

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78-year-old Lewis Dickson, a semi-retired tech consultant, engages in vibe coding and teaches AI to seniors, demonstrating that age does not hinder tech proficiency. He enjoys using AI for personal projects and empowering older individuals to utilize technology for practical tasks, like creating newsletters and identifying plants. His extensive experience enhances his strategic application of AI, countering stereotypes about seniors and tech skills.

https://www.businessinsider.com/retiree-vibe-coding-seniors-ai-lewis-dickson-2026-2

The AI Lab Next Door

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New America introduces a revamped vision that highlights collaboration between local colleges and communities to harness AI for public value. Key points include the convergence of incentives for cooperative relationships, increased investments in university AI capabilities, and the urgency for local leaders to engage colleges to address civic needs. Despite progress, challenges like cultural clashes and decentralized operations hinder large-scale partnerships. The brief calls for strategic partnerships that are problem-focused, economically beneficial, accountable, and aimed at strengthening democratic institutions amid the rapid evolution of AI.

https://www.newamerica.org/insights/the-ai-lab-next-door/

AI Adoption Rapidly Growing in Public Sector

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AI adoption in the public sector is rising, nearing private sector levels. As of Q4 2025, 43% of public-sector employees use AI, up from 17% in Q2 2023. Private-sector usage is 41%. Frequent AI use is higher in the private sector (25% vs. 21%), while occasional use is more common in the public sector (22% vs. 16%). Managerial support impacts AI usage, with 65% of employees in high-support environments using AI frequently, compared to 37% in low-support settings. While public sector adoption remains lower than in private industries, recent trends show increasing integration of AI tools in daily operations. Challenges include data privacy concerns and the need for clearer AI strategies from management.

https://www.gallup.com/workplace/702983/adoption-rapidly-growing-public-sector.aspx

AI’s Workforce Impact Has Only Just Begun

AI is transforming 32 million jobs annually, with workflow-heavy IT roles at risk, according to Gartner. While some layoffs occur, they often stem from strategic shifts rather than pure automation. Companies are avoiding entry-level hiring, but AI also creates job opportunities. IT roles will evolve, focusing more on higher-value tasks as mundane duties become automated. CIOs must adapt workforce strategies accordingly, leveraging AI without significantly reducing headcount. AI is seen as a tool for enhancing productivity and collaboration rather than outright job replacement.

https://www.cio.com/article/4142699/ais-workforce-impact-has-only-just-begun.html

Companies Work to Navigate Operational, Legal Challenges Associated With AI in HR Systems

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AI in HR faces operational, legal challenges as firms adopt tools for hiring and analytics. Compliance concerns arise, especially with regulatory scrutiny over automated decision-making and data governance. The EU’s AI Act and GDPR mandate transparency and human oversight. U.S. states push similar regulations, increasing compliance risks. Organizations must ensure legal involvement in AI processes and vendor management while understanding technology limitations for effective oversight.

https://iapp.org/news/a/companies-work-to-navigate-operational-legal-challenges-associated-with-ai-in-hr-systems

Anthropic Is Tracking Which Jobs Are Most Exposed to AI. These 10 Professions Top the List.

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Anthropic’s research highlights U.S. jobs most at risk from AI, identifying many white-collar roles vulnerable. Despite concerns, current evidence suggests limited job loss attributed to AI, although future impacts may be significant. The top 10 most exposed professions include computer programming and customer service. Younger workers are increasingly drawn to skilled trades due to automation fears.

https://www.cbsnews.com/news/anthropic-ai-jobs-most-exposed-risk/

Why Contract Workers Are Embracing AI Capability Faster Than Rest of Workforce

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Contract workers are embracing AI capabilities faster than the rest of the workforce, with staffing firms adding AI skills 46% faster than the wider labor market. This trend is driven by employers prioritizing flexibility, cost control, and AI, leading to a shift towards contract work as a necessity for both employers and job seekers. The rise in contract roles, particularly in specialized sectors like Construction and Healthcare, reflects a broader evolution of traditional employment norms and a strategic shift in workforce planning.

https://www.hrgrapevine.com/us/content/article/2026-03-05-why-contract-workers-are-embracing-ai-capability-faster-than-rest-of-workforce

Push to Replace Workers With AI Faces Backlash — Even From Management

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Survey shows employees, including managers, prefer human collaboration over AI, citing limitations in AI’s creativity and judgment. Many believe replacing workers with AI leads to legal risk and disrupts talent pipelines. Despite claims of AI-driven job displacement, experts suggest a cautious approach emphasizing human roles alongside AI innovations.

https://www.cio.com/article/4138743/push-to-replace-workers-with-ai-faces-backlash-even-from-management.html

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